What We Collect and Why It Matters
We collect the information you provide when creating your account — full name, email address, phone number, and your chosen e-wallet identifier, whether that is DANA, OVO, or GoPay. Payment transaction references are logged to verify deposits and process withdrawals accurately. We also collect device and
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session data, such as browser type, IP address, and login timestamps, to detect unusual access patterns and protect your account. Cookies help us remember your session preferences so you are not asked to log in repeatedly on the same device. We do not sell your personal
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data to third parties. Data shared with payment processors — including DANA, OVO, and GoPay — is limited strictly to what those services need to execute your transaction. Where you are based in Depok, Denpasar, or anywhere else in Indonesia, the same data protections apply across
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your account. Retention periods follow what is operationally necessary and what is required under applicable regulations in the regions where this service is available. You can request a copy of the data we hold on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.